At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?
YOUR ROLE
- Process day to day requests based on Japan Invoice Processing, Purchase-to-Pay Service Level Agreement (SLA) and Key Performance Indicator (KPI)
- Handle monthly calls with stakeholders in discussing performance; Close collaboration with Process Expert and other team members
- Manage escalations, provides short-term solutions, and Root Cause Analysis (RCA) for a long-term solution
- Perform User Acceptance Testing (UAT) related to regression testing, mergers & acquisition and other special testing as required for SAP R93 and R92
- Conduct continuous review of processes and provide support to team members (e.g. in creation of Desktop Procedures)
- Lead and collaborate on continuous process improvements and process simplification; Create and update Process Documentation
- Provide back-up support and perform ad hoc activities/requests (e.g. processing of invoices and managing stakeholders)
