EGY, Cairo, Global Business Solutions+

Junior License Management Specialist (ServiceNow)

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • Support the global License Management and License Review process and the administration of the Software Asset Management (SAM) tool (ServiceNow SAM Pro)
  • Import, Execute quality gate and Update license entitlement records in the SAM tool
  • Execute functional testing of SAM tool based on defined cases during platform upgrades
  • Resolve tickets and tasks in the related SAM tool and act as a license management contact for requests addressed to license management team


  • Bachelor in Business Informatic or Computer Science, or equivalent or any relevant field.
  • 1-2 years of overall work experience in in IT Service Management or any relevant field.
  • Fluent English speaker with excellent communication skills and teamwork abilities
  •  Expertise in System Administration
  • Preferrable experience in ServiceNow, ITLL "Information technology infrastructure library" and Programming skills (Java) is a plus
  • Innovative and agile team player with a high-level attention to detail and quality

Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, and mindsets.

JOB ID: req49449
Contract & Job type: Full Time, Regular
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